Privacy Policy
Last Updated: May 2026
1. Introduction
Colina Rojo Travel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, contact us, or purchase our travel-related services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. About Us
Colina Rojo Travel is a travel brand operated by:
Red Transfer Tur Turizm Danışmanlık ve Seyahat Acenteciliği
TÜRSAB License Number: 16602
Registered Address:
Alemdar Mahallesi Çatalçeşme Sokak No:44/B Fatih, Istanbul, Türkiye
Email:
support@colinarojotravel.com
Phone:
+90 535 666 87 91
3. Information We Collect
We may collect:
Personal Information
- Full name
- Email address
- Phone number
- Country of residence
- Hotel information
- Flight details
- Pickup and drop-off information
- Reservation details
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Referral source
Communication Information
- Email correspondence
- WhatsApp communications
- Contact form submissions
- Customer support inquiries
4. How We Use Information
We use information to:
- Process bookings
- Confirm reservations
- Provide transfer services
- Organize tours
- Respond to inquiries
- Improve website functionality
- Comply with legal obligations
- Prevent fraud
- Maintain security
5. Legal Basis for Processing
Personal data is processed under one or more of the following legal grounds:
- Contractual necessity
- Legitimate business interests
- Compliance with legal obligations
- User consent
6. Payment Processing
Colina Rojo Travel currently accepts payment through bank transfer methods.
We do not store banking credentials or payment card information on our website.
7. Data Sharing
We may share information with:
- Licensed transportation providers
- Tour operators
- Hotels and accommodation providers
- Government authorities when required by law
- Technology service providers
Personal data is never sold to third parties.
8. International Travelers
As an international travel service provider, certain information may be shared with suppliers and service providers located outside your country when necessary to fulfill requested services.
9. Google Analytics
Our website uses Google Analytics 4.
Google Analytics helps us understand:
- Website traffic
- Visitor behavior
- Popular pages
- User engagement
Collected information is used solely to improve user experience and website performance.
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, disclosure, misuse, or destruction.
11. Data Retention
Information is retained only as long as necessary for:
- Reservation management
- Accounting obligations
- Legal compliance
- Customer support
Retention periods may vary depending on applicable laws.
12. User Rights
Depending on applicable law, users may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Request portability
- Withdraw consent
Requests may be submitted through support@colinarojotravel.com.
13. Children’s Privacy
Our services are not directed toward children under the age of 18.
We do not knowingly collect personal information from minors without parental consent.
14. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party websites.
Users should review those privacy policies separately.
15. Policy Updates
We reserve the right to update this Privacy Policy at any time.
Any modifications become effective upon publication on this website.
16. Contact Information
Colina Rojo Travel
Email:
support@colinarojotravel.com
Phone:
+90 535 666 87 91
Address:
Alemdar Mahallesi Çatalçeşme Sokak No:44/B Fatih, Istanbul, Türkiye